Tri-Restaurant Supervisor

Please note: resume is required for this position.



Pay Rate: $22.50 an hour with an additional $2.00 an hour for swing and grave shift


ESSENTIAL DUTIES AND RESPONSIBILITIES

• Hire, schedule, train, coach, and evaluate staff and conduct performance reviews


• Direct daily work activities and inspect completed work for conformance to standards


• Ensure dining areas provide quality food and beverages, superior service and cleanliness


• Answer guests' questions and address concerns


• Generate daily and weekly financial reports


• Provide accurate and thorough record keeping of personnel, sales and labor


• Demonstrate thorough knowledge of all positions, policies and procedures and fill in for frontline staff as needed including point-of-sales system and handling cash and cash equivalents


• Complete functions, reports and troubleshoot point-of-sales system

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES



Required Knowledge and Certification:

• High School Diploma/GED or equivalent experience


• 1-year previous supervisory experience in high-volume, fast food style restaurants

Required Skills:

• Accurate and detail-oriented


• Highly organized and ability to adapt quickly to changing priorities


• Excellent written, verbal and interpersonal communication skills

Preferred Skills:

• Computer skills Microsoft Office (Word, Excel and Outlook), Windows XP and point-of-sales systems

Required Abilities:

• Ability to work fast and efficiently


• Ability to follow established dress code policies and practice good personal hygiene


• Ability to interact with guests, coworkers and management in a professional and courteous manner


• Ability to serve both internal and external customers


• Ability to speak in a clear, concise and pleasant voice


• Ability to independently complete multiple tasks under pressure


• Ability to control labor costs

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours


• Must have a good sense of balance, and be able to bend and kneel


• Must be able to reach and twist routinely


• Must be able to push, pull and grasp objects routinely


• Must have the ability to independently lift 25+ pounds occasionally


• Must be able to perform repetitive hand and wrist motions


• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed in a variety of restaurant locations throughout the property and may include flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events


• Must be able to work in cramped, tight quarters


• Must be willing to work a flexible schedule including all shifts, weekends and holidays


• Occasionally must deal with angry or hostile individuals


• High volume direct public contact