SEND Family Support Worker - Parent & Carer Support

Location: Handsworth, Birmingham

Salary: £14.25 - £16.00 per hour

Start Date: ASAP

Contract Type: Part-Time / Temporary through TeacherActive

Hours: 22.5 hours per week

SEND Family Support Worker

TeacherActive is working with a welcoming and inclusive educational setting in Handsworth to recruit an experienced SEND Family Support Worker for a part-time role of 22.5 hours per week.

This is primarily a parent and carer-focused position, supporting families of children with Special Educational Needs and Disabilities (SEND). The successful candidate will manage their own caseload and provide practical advice and support across areas including Education, Health, Care and Benefits.

The role has a strong focus on casework, reporting and recording, so you must be organised, confident maintaining accurate records and able to work towards agreed outcomes with families.

Candidate Requirements

The ideal candidate will:

• Ideally hold a Level 3 Early Years or Childcare qualification, or above.

• Have experience working within Early Years, Childcare, Family Support or a related setting.

• Have experience supporting parents/carers and families of children with SEND.

• Understand child development and the needs of children with SEND.

• Have knowledge of Education, Health and Care support available to families.

• Have experience managing an individual caseload.

• Be confident completing case notes, reports and electronic records.

• Have experience delivering or supporting parenting programmes.

• Understand positive behaviour management strategies.

• Have excellent written and verbal communication skills.

• Be organised, compassionate and able to maintain professional boundaries.

Key Responsibilities

As a SEND Family Support Worker, you will:

• Manage your own caseload of parents, carers and families.

• Provide practical and emotional support to families of children with SEND.

• Support families to access appropriate Education, Health and Care services.

• Provide guidance around relevant benefits and available support.

• Help parents and carers understand and navigate appropriate services.

• Deliver parenting programmes and provide positive behaviour management strategies.

• Agree actions and outcomes with families and monitor progress.

• Maintain accurate and timely case notes and records.

• Ensure reporting and recording systems remain fully updated.

• Produce reports on interventions, progress and outcomes.

• Make appropriate referrals when additional support is required.

• Liaise with education, Early Years, SEND, health and other professionals.

• Contribute to multi-agency meetings where required.

• Follow safeguarding, confidentiality and information-sharing procedures.

Casework & Recording

This position has a strong emphasis on casework, reporting and recording.

You will be expected to take ownership of your caseload, maintain detailed records and ensure interactions, actions and outcomes are recorded accurately and promptly.

You will work closely with parents and carers to identify their needs, agree appropriate support and monitor progress towards agreed outcomes. Strong organisation, written communication and time management skills are therefore essential.

Safeguarding & Compliance

TeacherActive is committed to safeguarding and promoting the welfare of children and young people. Applicants will be required to:

• Provide two professional references from recent employers.

• Hold an Enhanced DBS on the Update Service or be willing to obtain a new Enhanced DBS through TeacherActive.

• Have the right to work in the UK.

• Provide evidence of relevant Early Years or Childcare qualifications.

• Complete TeacherActive's safeguarding and compliance process.

Benefits of Working Through TeacherActive

This role is being facilitated through TeacherActive, and you will benefit from:

• Competitive rates of pay.

• A dedicated TeacherActive consultant.

• Access to CPD and training opportunities.

• Ongoing support throughout your placement.

• Opportunities for long-term and permanent work.

Apply Today

If you hold a Level 3 Early Years or Childcare qualification, or above, and have experience supporting parents, carers and families of children with SEND, we would love to hear from you