Bar Supervisor - Up to $27/hr, Casino Environment

Please note: A resume is required for this position



Pay Rate: $25.00 an hour with an additional $2.00 an hour for swing and grave shift


ESSENTIAL DUTIES AND RESPONSIBILITIES

• Directly supervise bartenders, wait staff and bar backs including: Communicate daily objectives to ensure expectations are understood and fulfilled and complete performance management and evaluations


• Monitor compliance with departmental policies: i.e. alcohol, Info genesis reports and procedures


• Assist in training of beverage staff, development and implementation of training manuals, policies, procedures and job descriptions


• Resolve team member and/or guest incidents to maximize performance and satisfaction


• Schedule staff in accordance with business needs and closely scrutinize payroll

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES



Required Knowledge and Certification:

• High School Diploma/GED or equivalent experience


• 1 year supervisory experience with high volume, full service restaurant with beverage venues

Preferred Knowledge and Certification:

• Previous casino experience


• Previous experience with computerized point of sale system


• Pervious bar experience

Required Skills:

• Accurate and detail-oriented


• Strong organizational skills


• Excellent written communication skills


• Excellent verbal and interpersonal communication skills


• Excellent problem solving skills


• Strong leadership skills

Preferred Skills:

• Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP

Required Abilities:

• Ability to work fast and efficiently


• Ability to follow established dress code policies and practice good personal hygiene


• Ability to interact with guests, coworkers and management in a professional and courteous manner


• Ability to independently complete multiple tasks in a professional manner


• Ability to serve both internal and external customers


• Ability to speak in a clear, concise and pleasant voice

PHYSICAL DEMANDS

• Must be able to walk and / or stand and sit for long periods throughout the day


• Must have a good sense of balance and be able to bend and kneel


• Must be able to push, pull and grasp objects


• Must have the ability to independently lift up to 25 pounds infrequently


• Must be able to perform repetitive hand and wrist motions


• Must have good eye hand coordination

WORKING ENVIRONMENT

• Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke


• Must be willing to work a flexible schedule including all shifts, weekends and holidays


• Extensive computer use


• Occasionally must deal with angry or hostile individuals


• High volume direct public contact