Administration Officer - (4 days) Ballymena

Your new company


Hays are delighted to be recruiting on behalf of a well-established public sector organisation that delivers a wide range of community, environmental and wellbeing services across the local area.



Your new role


As Administration Officer, you will provide comprehensive administrative support across a busy operational department. You will be responsible for ensuring the smooth delivery of day-to-day administrative functions while supporting colleagues, customers and external stakeholders.Key responsibilities will include:

• Providing confidential and professional administrative support across a range of service areas.


• Handling telephone, email and face-to-face enquiries from members of the public, businesses and partner organisations.


• Preparing and issuing correspondence, maintaining records and updating departmental databases.


• Managing electronic and paper-based filing systems and ensuring accurate record keeping.


• Producing reports, maintaining registers and supporting information management processes.


• Organising meetings, taking minutes and carrying out follow-up actions.


• Processing payments, maintaining financial records, raising purchase orders and monitoring expenditure.


• Assisting with website updates, marketing materials and service publications.


• Supporting reception services and providing flexible administrative cover across the wider team when required.


• Contributing to service improvement initiatives and ensuring high standards of customer service are maintained throughout.

What you'll need to succeed
To be considered for this position, applicants should have:

• A minimum of 5 GCSEs (or equivalent), including Maths and English Language at Grade C or above.


• At least 1 year's administrative experience in an office environment.

Alternatively, candidates without the qualification requirements may be considered if they can demonstrate at least 3 years' relevant administrative experience.You will also be able to demonstrate:

• Experience using computerised information management systems.


• Experience delivering frontline customer service as part of a team.


• The ability to manage competing priorities and work effectively in a busy environment.


• Strong organisational, communication and administrative skills.


• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.


• Excellent attention to detail and a professional approach to customer service.

What you'll get in return

• £15.31 per hour


• Ballymena based


• 60% in office, 40% hybrid


• Part-time working pattern (29.6 hours)


• 9am-5pm

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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