Call Center - Customer Service · United States

Crew Member

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Job summary

CompanyCheba Hut
Advertiser typeCompany
CategoryCall Center - Customer Service
Subcategory
CountryUnited States
LocationUnited States
LanguageEnglish - United Kingdom (en-GB)
Contact
Employment typePermanent
Work hoursNot Specified

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Job description

Description:


CHEBA HUT IS COMING TO VIRGINIA - OUR FIRST LOCATION WILL BE IN MIDLOTHIAN - APPLY NOW


Cheba Hut is a "Toasted" sub concept that has been curing munchies since its start in 1998. Founder Scott Jennings decided to showcase the harmony between great tasting food and well, a very specific counter-culture. The menu features over 30 signature sub sandwiches, as well as a variety of Rice Krispy treats, salads and munchies. Most locations also offer a full bar and craft beer bars that feature local beers from neighborhood breweries. We even have Kool-Aid!
What really sets Cheba Hut apart, though, can only be experienced in our shops. We combine homegrown food with real people in a relaxed environment. Escape the established.







Job Summary


As a Cheba Hut crew member, you will be the face of your shop and the entire CheBA-Nation. You will Craft great food by hand, engage the people around you in positive way, and give a damn about your team, your shop, and your customers! You will report to shift managers and your shop manager.


CheBA Crew will enjoy flexible schedules, part-time or full-time hours, competitive pay and partially paid health benefits (full-time homies). We hold bi-annual homie celebrations in addition to the fun community celebrations like 420 and Nugs-giving, and free quarterly swag. We also offer discounts through and slip resistant shoes.







Key responsibilities



Customer interaction



  • Strive to go above and beyond customers' expectations

  • Engage customer in a genuine interaction at every opportunity

  • Have a working knowledge of what we offer and who we are

  • Provide answers to customers questions

  • Accept payments and handle cash on behalf of cheba hut per cash handling procedures



Product quality



  • Prepare food per cheba hut standards as outlined in our recipes and procedures

  • Maintain proper food handling, safety, and sanitation

  • Complete food prep in a timely manner

  • Complete each assigned task before moving on to the next

  • Use f.i.f.o. rotation to serve the freshest possible product



Vibe



  • Work hard and have a great attitude

  • Think and act "shop first"

  • Embrace individuality and be respectful of the people around you

  • Look for opportunities to help co-workers

  • Limit outside distractions from shop focus

  • Communicate using positive and productive words/actions

  • Cultivate positive relationships with coworkers, customers, vendors, and neighbors

  • Communicate sensitive and pertinent information quickly and effectively

  • Stay informed and up-to-date on all communications and results



Cleanliness



  • Keep customer service areas clean and sanitized

  • Keep work area safe and clean.

  • Clean as you go. Clean after each project. Complete assigned detail cleaning and side work projects

  • Perform opening, closing, and shift change duties per standard operating procedures

Requirements:


Required experience, abilities, and skills



  • Think "shop first"/ "customer first"

  • Demonstrate integrity

  • Demonstrate self-direction

  • Ability to follow oral and written instruction

  • Ability to work in a diverse culture

  • Ability to work well under physically and mentally stressful situations

  • Ability to lift up to 47 lbs

  • Food safety/handling training (as req'd by state)

  • Must operate equipment safely

  • Stamina to work a 8-hour shift

  • Standing for long periods of time

  • Overtime may be required







Compensation details: 14.25-17.25 Hourly Wage






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