Call Center - Customer Service · United Kingdom

Medical Receptionist (25 hrs pw)

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Job summary

CompanyLynda Jacobs Recruitment
Advertiser typeAgency
CategoryCall Center - Customer Service
Subcategory
CountryUnited Kingdom
LocationUnited Kingdom
LanguageEnglish - United Kingdom (en-GB)
Contact
Employment typePermanent
Work hoursPart Time

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Job description

Reporting to the Practice Manager my Client Kerrsland Surgery based BT4 area of Belfast require a Part-time Medical Receptionist to join their team on a permanent basis

Duties are as follows:

  • General reception duties
  • Greeting patients in person and on telephone, making, cancelling appointments, providing information regarding practice services
  • Entries into patient's computer records as directed
  • Liaising with Business Services with regard to patient registrations, changes in address; making and updating patient charts, incl. amalgamations
  • Liaising with pharmacist, nursing homes, where required to provide repeat prescriptions when authorised
  • Coordinating patient appointments, hospital letters, prescription requests and information with the Treatment Room nurses and other staff members to ensure procedures are effective, and patients' and Doctors' requirements are met in an efficient and accurate manner
  • Diary management
  • Maintain a tidy reception desk and public areas
  • Organising, filing and maintaining patient records
  • Use of internet, including sending and receiving e-mails
  • Providing an effective support service to the clinicians and admin team
  • Contributing to and working with the team as required
  • Complying with the policies and procedures of the Practice
  • Other duties as required
  • Willing to train in typing and prescriptions


Essential Criteria

  • GCSE's A-C (To Include English and Math's or Equivalent)
  • Excellent communicator and listener
  • Demonstrate the ability to remain calm while under pressure
  • Multi-tasking
  • Fast Learner
  • Computer Literate
  • Team player and work flexibility


Desirable Criteria

  • Health Service receptionist
  • At least 1 year's reception / admin experience.


Hours: 25 per week between Mon - Fri 8am - 6pm as per rota


Salary: £13 ph


On-site parking


Company pension and 39 days annual leave pro rata


To apply for the above vacancy please forward your CV via the link below or contact our office


Lynda Jacobs Recruitment is acting as an Employment Business



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