Business Systems Architect

Business Systems Architect Overview

We are seeking an experienced Business Systems Architect to provide strategic technical leadership across core business systems and digital transformation initiatives. This role is responsible for designing, implementing, and optimising enterprise-wide technology solutions that support business growth, operational efficiency, and continuous improvement.

Acting as the link between technical delivery and business strategy, you will lead the evolution of critical business platforms, system integrations, and emerging technologies while ensuring technology solutions align with organisational objectives.

Key Responsibilities Systems Architecture & Integration

• Lead the architecture, administration, and ongoing enhancement of enterprise business systems, including ERP platforms.
• Manage and mentor the Systems and Process team, fostering collaboration across departments.
• Design, develop, and maintain secure API integrations between internal systems, legacy applications, and third-party solutions.
• Standardise and improve business processes through system optimisation and automation.
• Oversee Electronic Data Interchange (EDI) solutions to ensure reliable, automated data exchange with key business partners and support future supply chain connectivity.
• Maintain an enterprise-wide view of the technology landscape, ensuring systems are secure, scalable, and fully integrated.

Digital Innovation & Business Transformation

• Partner with business leaders to translate operational challenges into effective technology solutions.
• Drive the evaluation, implementation, and adoption of Artificial Intelligence (AI), including Generative AI and Agentic AI, to improve manufacturing, supply chain, and business operations.
• Lead barcode and QR code integration initiatives to enhance product traceability, inventory management, and operational efficiency.
• Research and introduce emerging technologies and modern delivery methodologies to support innovation and continuous improvement.

Project Delivery & Technical Leadership

• Design future operating models to support the successful implementation of new technologies.
• Produce and maintain technical architecture documentation, integration maps, and system workflows.
• Provide third-line technical support and act as an escalation point for complex system issues.
• Mentor and support IT, Systems, and Process teams, promoting knowledge sharing and best practice.
• Participate in an on-call support rota to ensure business-critical systems remain operational.
• Ensure all solutions comply with data security, GDPR, governance, and disaster recovery requirements.
• Work closely with technology suppliers and implementation partners to deliver projects while maintaining comprehensive technical documentation.

About You

The successful candidate will demonstrate:

• Proven experience designing and implementing enterprise system architectures.
• Strong knowledge of ERP platforms, API development, systems integration, and business process automation.
• Experience managing EDI solutions and integrating business-critical applications.
• Knowledge of cloud technologies, AI solutions, barcode/QR technologies, and digital transformation initiatives.
• Excellent analytical, problem-solving, and stakeholder management skills.
• Experience leading technical projects from design through to implementation.
• Strong documentation skills with the ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• A collaborative leadership style with experience mentoring technical teams.
• A proactive approach to innovation, continuous improvement, and emerging technologies.

Why Join Us?

This is an opportunity to play a pivotal role in shaping the future technology landscape of a growing organisation. You will lead strategic transformation projects, influence business-wide technology decisions, and work with modern platforms and emerging technologies in a collaborative and forward-thinking environment.