INSIDE SALES

Job Title: Inside Sales Representative

Compensation: $60,000- $70,000 + target monthly incentive and full benefits

This is a hybrid role, so candidates must be local to the Chicagoland area and able to work on-site as required

Position Summary:

The Inside Sales Representative is responsible for cultivating strong relationships with customers, quoting, processing orders, providing product information, and supporting outside sales efforts.

Key Responsibilities:

• Respond to inbound inquiries via phone and email, providing quotes, product details, and order status updates


• Communicate with existing and prospective customers to promote products and services


• Prepare and follow up on sales quotations, pricing, and product availability


• Maintain accurate records of customer interactions, sales orders, and communications in SAP, CRM and ERP systems


• Collaborate with the operations and logistics teams to ensure on-time order fulfillment


• Identify customer needs and recommend appropriate products or services


• Support outside sales representatives by providing strong customer service and facilitating regular communication


• Monitor open orders, back-orders, and shipping issues to ensure customer satisfaction


• Participate in sales meetings and training to stay current with product knowledge and market trends


• Meet or exceed individual sales and productivity targets


• All other duties assigned

Qualifications:

• High school diploma or equivalent required; associate's or bachelor's degree preferred


• 5+ years of inside sales, customer service, or related experience (manufacturing/industrial preferred)


• Strong communication and interpersonal skills


• Proficient in Microsoft Office and SAP system


• Detail-oriented with strong organizational and time-management skills


• Ability to thrive in a fast-paced, team-oriented environment

Preferred Skills:

• Experience in steel, manufacturing, or technical product sales


• Familiarity with order entry systems and supply chain coordination


• Ability to interpret technical drawings or specifications

Benefits:

Medical, Dental and Vision benefits401k Match & Profit SharingSTD and Life Insurance10 paid holidays plus PTOFlexible Spending Account

Compensation details: 0 Yearly Salary

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