Receptionist

Receptionist/Administrator

Based in Ballymoney, my client is a well-established organisation who provide quality housing, support, care and employment services to their customers.

This is a temporary role.

Working hours: 37 hours per week.

Pay Rate: £13.86 p/h

Job Role:

You will be responsible for providing full administrative, clerical and telephone support service to ensure the efficient running of the business.

Essential Criteria:

• A minimum of 12 months' administrative experience within a busy office environment


• A minimum of 4 GCSEs (or educational equivalent) at grade C or above including English and Mathematics


• IT proficient with experience of using Microsoft Office application to include Word, Excel and Outlook


• Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels


• Ability to prepare information for reports and/or other documents


• Ability to work in a fast-paced environment and manage/prioritise a busy workload while adhering to deadlines


• Ability to work as part of a team as well as on your own initiative


• Strong attention to detail and accuracy


• Flexibility to work outside of normal working hours

Desirable Criteria:

• A relevant Administrative or Computer Operation qualification eg: ECDL, RSA/OCR Word Processing Stage II


• Experience gained in a public facing/receptionist role


• Experience of updating and amending website/social media content

Main Duties and Responsibilities:

• The efficient operation of the reception area, screening and responding to/directing incoming phone calls, emails, and inquiries in a professional manner.


• Performing administrative tasks e.g.: filing and creating documents and organising meetings, minute-taking.


• Receipt, sorting, distribution, collection, and dispatch of Royal Mail.


• Ordering and maintaining office supplies for premises (stationary, envelopes, pens, paper etc).


• Greeting visitors in a professional manner, following sign-in procedures, issuing visitor's badges.


• Maintain and update computerised diary for meeting rooms.


• Receive and acknowledge receipt of compliments and complaints, adhering to procedure.


• Data input of accident/incident information, prepare reports and statistics.


• Assist with website/social media content, updates, and amendments.


• Generate, distribute, and collate organisational surveys/data, assist with compilation of results.


• Assist in the undertaking of process and compliance audits within the directorate.


• Responsible for petty-cash handling and creating purchase orders and invoicing.


• Generate and distribute Staff ID Cards.


• Assist Corporate Services Team with the planning and co-ordination of corporate events.


• Support the Human Resources department with recruitment processes (as & when required).


• Monitor compliance with registration requirements (public facing register).