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Customer Experience Support


Summary Sheet: Administration

    
Advertiser NameWainbee LimitedAdvertiser Type:Agency
Classification:AdministrationSubclassification:
Country:CanadaLocation:Canada
Language:English - United Kingdom (en-GB) Contact Name:
Employment Type:PermanentWorkhours:Not Specified



Position: Customer Experience Support


Description:

Join Wainbee!


Wainbee is 100% employee-owned! This is reflected in the values we place on our employees and the way we support them.


As a Customer Experience Support person at Wainbee, you can look forward to employer-paid benefits and a pension plan that includes an employer contribution.


Position: Customer Experience Support



Location: Saint - Georges



Schedule: 8:30 am - 4:30 pm / 37.5 hours per week



Responsibilities:



Store Operation & Customer Service


  • Greet walk-in customers to the store in a professional and welcoming manner.

  • Assist customers with their product requirements.

  • Build hydraulic and pneumatic hose assemblies utilizing the provided tools, equipment, and training.

  • Pick, pack and ship orders and transfers.

  • Maintain store stock levels and product displays.

  • Maintain a neat, inviting, and safe store.

  • Actively participate in development training provided by the company and vendors.

  • Provide complete accurate information to other supporting departments such as

  • Purchasing, Credit and technical services.

  • Perform other duties as assigned.


  • Warehouse


  • Follow guidelines safe warehouse access and operation of machinery.

  • Receive, process and report if any discrepancy in incoming orders (POs, Transfers) ensuring accuracy and completeness.

  • Monitor transfers in transit and report if any misalignment occurs.

  • Pack goods so that they arrive intact at the customer's or supplier's premises.

  • Perform data entry and maintain accurate records in the inventory management system.

  • Monitor and maintain inventory levels, ensuring adequate levels of supplies are always available.

  • Assist with the organization and maintenance of the warehouse, including shelving, labeling, and cleaning.

  • Participate in periodic inventory audits and cycle counts.


  • To be considered for this position, candidates must meet the following requirements:


  • Mechanical and technical education and/or proven experience in hydraulics and or

  • pneumatics.

  • Knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.

  • Superior telephone manners and strong interpersonal skills.

  • Strong written and verbal skills to communicate with all levels of the organization.

  • Strong customer service orientation.

  • Excellent problem-solving skills and attention to detail.

  • Ability to work independently and as part of a team.

  • Physical Demands:Moderate physical ActivityAble to lift up to 40 lbs

  • If you are interested and have the skills required for this position, APPLY NOW! We look forward to meeting you!





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