Summary Sheet: Accounting |
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| Advertiser Name | Green Mountain Electric Supply | | Advertiser Type: | Company |
| Classification: | Accounting | | Subclassification: | |
| Country: | United States | | Location: | United States |
| Language: | English - United Kingdom (en-GB) | | Contact Name: | |
| Employment Type: | Permanent | | Workhours: | Not Specified |
Position: Accounts Receivable Specialist - Colchester, VT |
Description: Description:
Schedule
: Monday - Friday, 8:00am - 4:30pm
Summary
: Effectively collects past due balances on assigned accounts, high volume of outbound communications to reduce receivables and answer any questions a customer may have by performing the following duties.
- Optimize customer satisfaction while mitigating credit risk.
- Identify and attempt to collect past due amounts and follow up as required including phone calls.
- Work with customers to finalize payments of any insufficient funds / returned checks.
- Set up sub accounts as needed.
- Recommend any write-offs.
- Establish and maintain effective relationships with customers by providing quick resolution of issues.
- Provide any requested invoice information to customers.
- Coordinate with Branch Manager and Salesmen to collect past due amounts.
- Charge recurring payments to customers securely stored credit cards.
- Maintain and update customer account addresses / invoicing.
- Respond to customer credit reference requests on a timely basis.
- Improve collectible service charges.
- Work with customers to improve payment based on agreed terms.
- Identify historically poor paying customers and flag in system for notification purposes.
- Account reconciliations, research and identify issues to help resolve delinquent accounts.
- Research skipped invoices and follow-up with customers to address any discrepancies.
- Assist with any projects or other tasks as they arise.
Requirements:
- 3+ years of experience in Accounts Receivables related role required
- Ability to work in a fast-paced, multi-task environment
- Strong customer service and phone skills
- Work well with a team
- A positive attitude with a desire to go the extra mile
- Ability to solve complex problems and think creatively
- Proficiency with Microsoft Outlook, Excel, and Word is a must.
The pay range for this role is $22.00 to $26.00 per hour. Actual compensation will be based on qualifications and other factors determined by law
Compensation details: 22-26 Hourly Wage
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