Loan Processor - Bilingual (English and Spanish)

Austin Telco Federal Credit Union is looking for a detail-oriented Loan Processor who thrives in a fast-paced, member-focused environment. If you enjoy helping people, working with consumer loans, and being part of a collaborative team, this is a great opportunity to grow your career in financial services.

What You'll Do

Member Service & Loan Support

• Process consumer loan applications in person and over the phone


• Run credit reports and prepare loan files for officer review


• Assist members with loan inquiries, payoffs, blue book values, and account services


• Process advances on existing lines of credit and VISA cards


• Support walk-in members with loan information and application needs

Operational Support

• Obtain payoff amounts for refinances and calculate vehicle values


• Prepare release of title or lien documentation for management approval


• Provide backup coverage for the reception area as needed


• Perform general office tasks including scanning, faxing, emailing, and data entry

Team & Culture

• Champion Austin Telco's mission, values, and member-first culture


• Contribute to a positive, respectful, and service-driven team environment

What You Bring

• High school diploma


• At least 6 months of consumer lending experience in a bank or credit union


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  Fluency in English and Spanish (professional reading, writing, and speaking required)


• Strong organizational skills and attention to detail


• Ability to work independently and manage time effectively


• Excellent verbal and written communication skills


• Proficiency with Microsoft Word and Excel


• Comfort assisting members both in person and over the phone

Why You'll Love Working Here: We're more than a credit union - we're a community. At Austin Telco, you'll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.

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  Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more


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  Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones


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  Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals


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  Community Engagement: Volunteer opportunities and credit union-sponsored events


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  A supportive, mission-driven culture that puts people first
  

Additional Requirements

• Good credit standing (verified prior to hire)


• Successful background check and drug screening upon offer

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation details: 0 Yearly Salary

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