Summary Sheet: Insurance & Superannuation |
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| Advertiser Name | Grange Insurance Association | | Advertiser Type: | Company |
| Classification: | Insurance & Superannuation | | Subclassification: | |
| Country: | United States | | Location: | United States |
| Language: | English - United Kingdom (en-GB) | | Contact Name: | |
| Employment Type: | Permanent | | Workhours: | Not Specified |
Position: Senior Claims Manager |
Description: Join Grange Insurance Association, a well-established leader in the insurance sector for over 130 years! Headquartered in the city of Seattle, with a footprint stretching across six Western states, we've been protecting families, farms, and businesses with unwavering commitment. As you embark on a fulfilling career with Grange, discover why our average employee tenure surpasses a decade. Make your mark with an organization that values quality, service, and the lasting impact you can bring!
Position Overview:
The Senior Claims Manager is responsible for leading a team of adjusters and/or managers while providing advanced technical oversight, project leadership, and analytical insight to continuously enhance the claims experience. The ideal candidate is forward-thinking and has a proven track record of successfully guiding teams through complex, litigated and non-litigated Commercial and Personal lines Casualty claim files.
A Few Key Responsibilities (Essential Functions ):
Operations & File Management
Oversee daily claims operations, ensuring balanced workloads and high-quality file handling.
Identify and monitor high-severity/complex claims; participate in reserving and resolution discussions.
Implement and maintain quality assurance through monthly audits.
Leadership & Strategy
Contribute to Claims Leadership vision, strategy, planning, and goal execution.
Lead process improvement initiatives and drive performance enhancements through data analysis.
Collaboration & Relationship Management
Partner with independent service providers for timely, accurate claims resolution (casualty, property, auto, catastrophe)
Build and maintain strong relationships with agents, policyholders, vendors and internal teams.
Qualifications & Skills:
REQUIRED:
- Bachelor's degree and 8 years prior experience handling large, complex litigated and non-litigated Commercial and Personal lines claims and 5 years of management experience; experience may substitute for education
- Demonstrated success in leading teams to achieve and exceed organizational goals through strong execution and results-driven leadership.
- Strong customer service orientation, including internal and external customers.
- Ability to communicate effectively with all levels of the organization, customers, vendors and service providers.
- Ability to quickly adapt to changing priorities.
- Possess a comprehensive knowledge of Commercial and Personal lines insurance contracts.
- Strong project and analytical experience in identifying solutions to improve the claims experience.
- Working proficiency in the Microsoft suite of products including Word, Excel, PowerPoint, and Outlook
Comprehensive Benefits:
Pay Range: $79,276 - $147,228
Flexible hybrid work schedule (3 days per week in Seattle office required)
Medical, Dental, and Vision plans
401(k) plan with up to 5% match
Employer sponsored LTD, life insurance, and AD&D
Discretionary profit sharing and bonuses
Fully subsidized ORCA card and/or free parking for Seattle employees
Education Reimbursement
On-Site Fitness Center
Opportunities for career growth and advancement within the organization.
A supportive and collaborative work environment.
Ongoing training and professional development opportunities.
How to Apply:
If you are passionate about helping people, have a strong understanding of casualty claims, and are ready to join a dynamic team, we encourage you to apply.
Grange Insurance Association is an equal opportunity employer and welcomes all qualified candidates to apply.
Grange Insurance Association is committed to ensuring a diverse and inclusive workplace where all employees are treated with respect and dignity. We encourage applications from candidates of all backgrounds and experiences.
Compensation details: 28 Yearly Salary
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