Summary Sheet: Administration |
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| Advertiser Name | Riada Resourcing | | Advertiser Type: | Agency |
| Classification: | Administration | | Subclassification: | |
| Country: | United Kingdom | | Location: | United Kingdom |
| Language: | English - United Kingdom (en-GB) | | Contact Name: | |
| Employment Type: | Permanent | | Workhours: | Not Specified |
Position: Planning & Economic Development Business Support Officer |
Description:
Business Support Assistant - Antrim & Newtownabbey Borough Council - Antrim
Join Antrim & Newtownabbey Borough Council as a Business Support Assistant and play a key role in delivering excellent administrative and customer service support. This is a great opportunity to gain valuable experience within the public sector, working in a fast-paced environment where no two days are the same.
About the role:
- ss15.31 per hour
- Location: Mossley Mill
- Hours of Work: 37 hours
- Duration: Temporary,
- Public Sector
Please note the closing date for this vacancy is Wednesday 21 January at 5pm
What you'll be doing in this role:
- Demonstrate a team approach to achieving the objectives of the section using a flexible attitude to tasks undertaken.
- Provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion
- Continuously develop personal knowledge and skills to enhance internal and external customer service
- Comply with, and ensure that other staff comply with, Council's policies and procedures including those relating to health, safety, wellbeing and safeguarding.
- Promote equality and diversity across all service arears through clear leadership, effective policy implementation and demonstrating appropriate behaviours in line with Council values
- Carry out any other relevant duties which may be assigned including working in other sections of the Department and Council.
What you'll need for this role:
- 5 GCSEs (A-C) including English & Maths.
- Have a minimum of two year's experience in administration/clerical role in a busy office environment, experience working with a range of internal and external customers, experience of organising own workload with minimum supervision
- Ability to deal with dissatisfied customers and difficult situations
- Computer literate - competent in Microsoft Office
Riada Resourcing is an equal opportunities employer.
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