Summary Sheet: Healthcare & Medical |
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| Advertiser Name | KA Recruiting Inc. | | Advertiser Type: | Agency |
| Classification: | Healthcare & Medical | | Subclassification: | |
| Country: | United States | | Location: | United States |
| Language: | English - United Kingdom (en-GB) | | Contact Name: | |
| Employment Type: | Permanent | | Workhours: | Full Time |
Position: Manager of Patient Experience & Performance Improvement – Drive Quality & Patient-Centered Care |
Description: We are seeking an experienced healthcare leader to join a dynamic acute care organization in the Riverside area. This role focuses on improving patient experience, guiding performance improvement initiatives, and fostering a culture of patient-centered care across multiple hospital locations. The ideal candidate will have strong clinical knowledge, leadership skills, and a passion for driving measurable improvements in healthcare delivery.
Shift Details
Full-time, days. Standard office hours with flexibility across multiple locations. No weekends or holidays required.
Compensation and Benefits
Salary range: $100,526 $145,766.
Relocation assistance available.
Comprehensive benefits including medical, dental, vision, PTO, 401(k) with company match, tuition reimbursement, and career development opportunities.
Why Join Us
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Lead patient experience and performance improvement initiatives across multiple hospital locations -
Opportunity to work with a mission-driven team focused on delivering exceptional care -
Access to professional growth and Lean Six Sigma training -
Participate in innovative quality improvement projects impacting patient care and satisfaction
Your Role
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Drive performance improvement strategies and patient experience initiatives -
Translate survey and assessment data into actionable process improvements -
Educate and support care teams, including physicians, clinical, and non-clinical staff -
Manage complaint and grievance processes, ensuring timely resolution and continuous improvement -
Collaborate with leadership across departments to implement best practices and improve patient outcomes -
Monitor and report key performance metrics to guide organizational strategies
About the Location
The Riverside metro / Arlington area offers a vibrant healthcare community with multiple acute care facilities, extensive patient services, and opportunities for professional collaboration. The region provides a balanced lifestyle with proximity to cultural attractions, outdoor recreation, and family-friendly amenities.
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