Drain Cleaning Technician

This position is responsible for the most efficient, highest quality customer experiences to Wind River Environmental' s drain customers. You will complete all drain cleaning, jetting and cable work related to commercial and residential service calls.

Essential Duties and Responsibilities

• Provide effective communication between customers and Wind River Environmental.


• Provide camera service for mainline stoppage.


• Educate and assist customers on the importance of drain repair and replacement.


• Explain reasons for blockage and illustrate how you will resolve the issue.


• Work alongside customer service and dispatch to ensure overall success of the business.


• Protect drain cleaning and camera equipment and keep a well inventoried truck.


• Participate actively in all training exercises, team meetings, and safety discussions.


• Completion and submission of quote and service paperwork to management.


• Respond to trouble/emergency calls in a timely manner.


• Follow all Wind River Environmental service protocols.


• Must be able to work overtime including weekends and holidays if needed


• Must be able to work on-call rotations as needed


• Must comply with all FMCSA and DOT regulations if applicable


• Must practice safe work methods to remain accident and injury free.?Must have the ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident.?


• Required to wear Personal Protective Equipment (PPE) appropriate to your job.


• Other duties as assigned by management

Work Environment

• You are regularly exposed outside weather conditions, non-hazardous fumes and noise


• Must be comfortable working independently


• Interaction with customers

Knowledge, Skills, and Abilities

• Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.


• Ability to speak, cooperate and communicate effectively with customers, co-workers and management.


• Ability to work independently and manage pressure to meet deadlines.


• Basic computer literacy including email and internet skills.


• Ability to perform basic math functions.

Required Qualifications

• Must have a valid driver's license with an acceptable driving record


• At least 21 years of age


• At least 2 years of professional commercial driving experience (post-school)


• Ability to successfully pass DOT drug screen, medical certification, physical exam and road exams


• Must be able to operate in a drug-free workplace


• Must have a valid driver's license with an acceptable driving record


• High-School Diploma


• The base pay range for this role is estimated to be $26.00 - $30.00 hourly at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Company Offered Benefits

• Competitive starting hourly rates + opportunity to earn overtime! Ask about our Step Program


• Opportunity to earn a quarterly safety bonus!


• Company Paid Smith Systems Defensive Training


• Company Paid Med-Card Renewals


• Room for Growth!


• Medical, dental and vision insurance


• Employer paid life insurance


• Employee discount for services offered in your area!


• Matching 401K


• 6 paid holidays, 2 paid floating holidays and generous paid time off plan


• Company Paid Uniforms


• Annual Safety Boot Stipend

Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks and related waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast. Wind River Environmental is an Equal Opportunity Employer.

Compensation details: 26-30 Hourly Wage

PIcf-5411