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/7 Front desk - Scheduled maintenance & Ground support Equipment engineering manager (F/M) | |||||||||||||||||||||||||||||||||
Description: Job Description: Airbus Commercial Aircraft is looking for a Scheduled Maintenance & Ground Support equipment (GSE) Front desk manager (f/m) to join our Customer Services Department based in Toulouse, France. You will join a team of highly motivated professionals across the globe, striving to develop and deliver value-adding support and services to our customers in the field of Maintenance & Retrofit Engineering (SIM) within customer services organisation. Within SIM, the Schedule Maintenance organization has the mission to deliver and provide an added value to the Schedule Maintenance package (MRBR, MPD, ALI/ALS ) to maintain continued aircraft airworthiness and improve Customers operations & profitability. In addition, our GSE organisation deals with the development of any new tools to be used for in-service A/C. We are developing a unique front desk for the SIM perimeter. We want to reinforce our capacity to answer the customers queries by improving our time coverage, our quality performance and finally our on-time deliveries. In this context, you will contribute to the Scheduled Maintenance & GSE Front Desk performance and to drive continuous improvement related to Customer Front Desk process, tools, governance to ensure the best queries answer is provided to our customers. In this role, you will be responsible for the Schedule Maintenance & GSE Customer Front Desk performance and to drive continuous improvement related to Customer Front Desk process, tools, governance to ensure the best queries answer is provided to our customers. Context and dimension of the role:
Your working environment: Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities! How we care for you:
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Your challenges:
Your boarding pass: Experience: At least 5 years of experiences in the following domains in:
Soft skills:
Take your career to a new level and apply online now! This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: AIRBUS SAS Employment Type: Permanent - Classe Emploi (France): Classe G13 Experience Level: Professional Job Family: Customer Eng.&Technical Support&Services By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. |