Middle School Front Office Manager (Short Term)

Match Charter Public School is a free, high-performing charter public school in Boston. We are a PreK-12 school serving 1,250 students. Our mission is to prepare students for success in college and careers in order to achieve economic security and mobility. Students gain acceptance to our schools via an annual blind public lottery open to all Boston residents.

Our families bring amazing racial and cultural diversity to the school community - they represent over 20 different countries of origin with over 20 different languages spoken at home. 94% of our students are people of color. Our students bring a diversity of needs to our school, and we are prepared to serve them. 21% of our students qualify for special education services; 18% of our student body are English Language Learners.

Matchs core values are Equity, Freedom, Teamwork, Innovation, and Accountability. We are working to reframe our organizational processes and policies to be truly anti-racist. At Match, we believe that three aspects of our work and organization - a staff that is diverse by race and other factors, a professional environment that is inclusive of all perspectives, and a curriculum in our PreK-12 school that is culturally competent - are vital to our goals and mission. See our full statement on diversity here .

Position: Front Office Manager

Location: Match Charter Public School (Jamaica Plain Campus)

Start date: ASAP

FRONT OFFICE MANAGER POSITION OVERVIEW

Match Middle School has an immediate opening for Front Office Manager (Long-Term Substitute). This is a leave coverage role. The middle school needs someone who can start as soon as possible and continue until the end of November, 2025. The Front Office Manager will be responsible for ensuring every parent, student, and visitor feels respected and well cared for when they come to our school. They are the face of the school and serve as a primary contact for all stakeholders of the school community: students, parents, school staff, and visitors. The Front Office Manager also oversees the administrative systems of the front office, including: attendance, maintaining school records, school to family communication, tending to the health needs of our students as needed, and ensuring public areas are clean and tidy. The Front Office Manager should be fluent in Spanish.

This position is located at Match Middle School on 215 Forest Hills St. in Jamaica Plain, MA. The salary rate for the position is $65,933 and can be higher based on prior relevant experience.

We are only able to consider applicants who have current US work authorization.

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Responsibilities:

Office Management

• Implement front office systems with fidelity;
• Deliver the utmost level of customer service; and gracefully manage parents, visitors, phone calls and messages;
• Prepare, format, execute school documents and mailings to be sent home;
• Prepare announcements for upcoming events and work with rest of operations team to send home flyers and auto calls to inform and remind families of events;
• Assist with building cleanliness, and the appearance of public spaces; and
• Collaborate with the Operations team on meals, and purchasing/ organization of supplies and materials.

Data and Information Management

• Assist with management and maintenance of student electronic data using PowerSchool, Deanslist, and Google Apps for Education;
• Record & modify (tardies, early dismissals) student attendance data as needed to accurately capture student daily attendance;
• Maintain student dismissal lists to ensure students are correctly taking bus or picked up;
• Manage student form collection, maintain accurate lists, and maintain records for all students; and
• Manage and assist in the process of progress report and report card distribution creation and distribution.

Student and Parent Relations

Build and maintain strong relationship with middle school parents;
Serve as a main communication line for parents, including sending autocalls when needed;
Provide translation/ interpretation services for the middle school as needed; and
Help uphold student behavior expectations.

Perform other related duties as needed.

QUALIFICATIONS

Research has shown that people of color and women are less likely to apply for jobs if they dont believe they meet every one of the qualifications described in a job description. Our highest priority is finding the best candidate for the job. We encourage you to apply, even if you don't believe you meet every one of our qualifications described or you have a less traditional background.

• Strong commitment to the mission and vision of Match;
• 2 or more years of office experience, preferably in a school (strongly preferred);
• Fluent in Spanish (required);
• Able to interact well with multiple stakeholders- students, parents, teachers, administrators, community members, and visitors;
• Proficient in using technology for communication and data organization, especially email and Google suite applications (sheets, documents, slides);
• Superb communication skills, both written and verbal;
• Strong organizational systems;
• Warm, calm, and welcoming presence;
• Ability to multitask, prioritize, and meet deadlines;
• Ability to work both independently and collaboratively; and
• Possess a growth mindset and be eager to receive and implement feedback as needed.

ABOUT MATCH EDUCATION

Match Education ( ) is the shared brand name of The Match Charter Public School, and The Match School Foundation, Inc.

Match Education is an engine of discovery and applied innovation in education. We operate a high-performing urban public charter school in Boston. Out of this applied work, we refine, validate empirically, and eventually disseminate new ideas and practices on core questions in education reform.

The Match Foundation, Inc., and Match Charter Public School prohibit discrimination on the basis of race, color, sex, gender identity, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment.

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