CFSS Consultation Coordinator

Pinnacle Services is seeking a CFSS Consultation Coordinator to work with the Minnesota Health Care Programs (MHCP) provider that supports people receiving CFSS. Pinnacle Services offers a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies and our consumers are located primarily in the metro area. We are seeking someone who enjoys a variety from day to day and having a diverse array of clients. This role would be a great fit for someone who has strong independent skills while managing their caseloads, someone who works well on a team, enjoys consulting and collaborating with others, then returning to their independent tasks would succeed in this role.

A consultation services provider is accountable for the following:

• Provides education to help people make informed decisions about how to meet their needs using CFSS.


• Helps people write their service delivery plan, if desired.


• Reviews service delivery plans.


• Offers guidance about whether CFSS service delivery plans are complete and only contain covered services.


• Provides ongoing support as needed.

All consultation services providers are responsible to:

• Educate the person served about CFSS.


• Educate the person served about the agency model and budget model.


• Help the person served write their CFSS service delivery plan, to the extent the person served desires.


• Review the CFSS service delivery plan and submit it to the lead agency for approval.


• Offer guidance to the person served on whether the CFSS service delivery plan is complete and only contains covered services.


• Provide the person served with a list of CFSS provider agencies (if the person chooses the agency model) or FMS providers (if the person is purchasing goods and services and/or chooses the budget model).


• Respond to questions from the person served throughout the year.


• Help the person served change their service delivery plan, model and/or providers, if applicable (refer to CFSS Manual - PCA/CFSS service changes overview).


• Complete a semi-annual review if the person served does not have a case manager/care coordinator and their spouse or parent (if a minor) serves as their worker.


• Help DHS with surveys and data collection, at DHS' request.


• Document complaints they receive and provide them to DHS upon request.


• Review their complaint policy annually.


• Have policies and procedures to meet the needs of culturally diverse people receiving services.


• Share information from DHS (e.g., policy clarifications or changes) with the people they serve when requested by DHS.


• Comply with all the specific requirements listed below, as applicable.

Company Perks:

• Training Program - up to 30 days, once training has been completed and an approval by the direct supervisor is given, then the position moves to fully remote.


• Health Insurance


• Dental Insurance


• Vision Insurance


• Life Insurance


• Short Term Disability


• Voluntary Life Insurance


• Flexible Spending Account


• Paid Time Off


• 7 Holidays


• 401K - Eligible to contribute the 1st quarter after 6 months of employment


• Animal Friendly Corporate Office


• Professional Growth Opportunities


• Employee Recognition Programs


• Flexible Schedules


• Team Atmosphere


• MSSA membership & paid CEUs


• Licensing supervision


• Flex-time available after the first 90 days.

All employees working directly with persons served must:

• Be age 18 or older.


• Successfully pass a background study.


• Meet the education requirements listed in the lead employee education section or meet the education substitution described in the following section:

Have a bachelor's degree or higher in one of the following fields:

• Occupational therapist


• Occupational therapy assistant


• Physical therapist


• Physical therapy assistant


• Psychologist


• Social worker


• Speech-language pathologist or audiologist


• Professional recreation staff


• Professional dietitian


• Psychology


• Sociology


• Counseling


• Special education


• Rehabilitation counseling


• Other human services fields

Education substitution:

Staff working directly with people but not as the lead employee can substitute one of the following for a bachelor's degree:

• One year of full-time experience providing direct services to people with disabilities or people older than age 65.


• Experience coordinating or directing services for people with disabilities or people older than age 65, including self-directed services.


• Experience coordinating their own services.

Compensation details: 21.25-22.25 Hourly Wage

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