Staffed Living Program Coordinator

Why join UCS?

Since 1958, United Counseling Service (UCS) has been dedicated to providing exceptional care and support to individuals and families in our community. Through a wide range of programs, services, and educational opportunities, we strive to meet the diverse needs of those we serve. Our team includes professionals from various fields, including administration, clinical services, nursing, education, case management, psychiatry, and direct support, working across 17 facilities throughout Bennington County.

As a proud affiliate of Vermont Care Partners -a statewide network of 16 non-profit community-based agencies-we deliver comprehensive mental health, substance use, and intellectual and developmental services across Vermont. We are currently seeking compassionate, motivated team players to join us in making a positive impact and building a stronger community.

UCS Offers Generous Benefits

• Competitive pay


• Generous paid time off


• Medical, dental, and vision insurance


• Retirement plan with employer match


• Employer paid life insurance


• Employer paid short term and long-term disability insurance


• Employee Assistance Program


• Career development opportunities


• Free clinical supervision towards licensure


• Loan repayment and tuition assistance program


• Award winning worksite wellness program


• An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee.


• Rewarding experience making a difference in the community.

We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community.

OBJECTIVE/PURPOSE: Under the direction of the Senior Manager for Staffed Living and Public Safety, the Program Coordinator for Staffed Living assists in overseeing placements for individuals with intellectual disabilities in Staffed Living. They will be knowledgeable about DS Public Safety clients, stay informed about their status, and ensure the completion of required public safety documentation.

The Program Coordinator for Staffed Living serves as the Service Coordinator for clients in Staffed Living, ensuring all required documentation is completed, monitoring their needs and well-being, and advocating on their behalf. Additionally, they provide training and guidance to Specialized Direct Support Providers (SDSP), ensuring procedural compliance and best practices. They support safe and appropriate placements while prioritizing the well-being of individuals and the community.

MAJOR RESPONSIBILITIES:

PROGRAM DEVELOPMENT AND SUPERVISION: The Program Coordinator for Staffed Living may assign and direct the work of SDSPs. provides administrative supervision to Specialized Direct Support Professionals (SDSPs). They monitor service quality, assist with program operations, develop staff schedules, and implement and oversee required staff training. Additionally, they help develop treatment plans and ensure the completion of all required annual documentation for clients in the Staffed Living and Public Safety Program.

In collaboration with the Senior Manager, the Program Coordinator ensures compliance with policies and procedures. They may also participate in the DS Emergency On-Call System.

The Program Coordinator for Staffed Living works closely with DS clinical staff and DAIL's Public Safety Specialist to facilitate ongoing communication and training. They ensure the Staffed Living program meets necessary training requirements, including approved restraint procedures (Human rights Committee) when required, to maintain the safety of Public Safety clients and the community.

They will ensure that the monthly census is completed timely and adherence to all regulatory requirements and UCS policies. Additionally, they support the Senior Manager in completing VOTIPS and SOTIPS assessments for Public Safety and ACT 248 clients, as well as fulfilling monthly reporting requirements and ensuring timely submission to DAIL.

HOUSING SOLUTIONS and CRISIS SUPPORT: The Program Coordinator for Staffed Living works with community members and service providers to address housing challenges for individuals in the program. Responsibilities include assisting with recruiting and hiring staff as needed, collaborating with local landlords to secure appropriate housing, and assisting clients in advocating for their needs while maintaining ongoing communication with guardians.

In times of crisis or housing-related escalations, the Program Coordinator provides positive interventions and strategic support for DS clients. They problem-solve and develop creative solutions to assist individuals in crisis, ensuring they receive the necessary resources and support.

QUALITY ASSURANCE AND COMPLIANCE: The Program Coordinator will develop tracking systems to monitor completion of required Public Safety documentation and other organizational tools.

NETWORKING AND CONSULTATION / EDUCATION: The Program Coordinator serves on agency committees as assigned and represents the division on the statewide Public Safety Committee. They assist Service Coordinators in coordinating services and provide training as needed, including approved restraint procedures, ensuring compliance with all training requirements.

Additionally, the Program Coordinator mediates staff concerns, offering guidance and support as needed. They also act as a client advocate, collaborating with community housing organizations to secure appropriate resources and support for individuals in the program.

INFORMATION MANAGEMENT, RECORD KEEPING, AND FISCAL MONITORING: Facilitates and documents the person-centered program planning process (Needs Assessment, Person's story, ISA); Collaborates with service providers to ensure that the ISA is implemented and is effective; Ensures that all regulations are being followed.

Prepares reports, as requested. Reviews management and outcome reports completed by managers. Review waiver budgets as appropriate and advise the Division Director of necessary changes.

ADDITIONAL DUTIES IN SUPPORT OF ORGANIZATION: In addition to the above, performs other duties as assigned.

COMPUTER SKILLS REQUIRED:

Typing and navigating, email usage, Microsoft office suite, familiarity with electronic health records strongly desired.

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