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(Senior) Communications and Stakeholder Engagement Manager (f/m/d)


Summary Sheet: Call Center - Customer Service

    
Advertiser NameE.ON Energy Infrastructure Solutions GmbHAdvertiser Type:Company
Classification:Call Center - Customer ServiceSubclassification:
Country:GermanyLocation:Germany
Language:English - United Kingdom (en-GB) Contact Name:
Employment Type:PermanentWorkhours:Not Specified



Position: (Senior) Communications and Stakeholder Engagement Manager (f/m/d)


Description:


Key Responsibilities



Developing Communication Plans:



  • Create and implement comprehensive communication strategies that align with organizational goals and initiatives.

  • Drive transformation communication to support organizational changes and initiatives.



Internal Communications:



  • Establish and measure performance metrics (KPIs) to ensure effective communication

  • Shape and prepare all internal communication vehicles, including the EIS Newsletter, EIS Connect, Townhall meetings, internal events, and personnel news.



External Communications:



  • Establish and measure performance metrics (KPIs) to ensure effective communication.

  • Interface with Group Communications to derive and disseminate external messaging for EIS.

  • Shape and prepare all external communication vehicles, including press releases and magazine articles.

  • Support major external communications efforts, such as Investor Relations.



Content Creation and Management:



  • Craft and oversee the production of communication materials, ensuring consistency in messaging across all platforms and channels.



Stakeholder Engagement:



  • Build and maintain relationships with key stakeholders across the company and where applicable beyond.

  • Collaborate with internal teams, such as marketing, sales, and corporate communication, to ensure cohesive messaging.



Social Media Management:



  • Manage the organization's social media presence, coordinating schedules and content to maximize engagement.



Crisis Communication:



  • Develop and implement crisis communication plans to manage and mitigate potential risks.



Requirements



  • Completed university degree and several years of professional experience in communications or marketing, ideally in the energy industry

  • Enthusiasm for our products and solutions and the ability to communicate complex topics in an understandable and convincing way

  • Excellent communication skills in German and English, both written and verbal (at least C1)

  • Experience of working with internal and external stakeholders in a matrix organisation and with technical, commercial and marketing teams

  • Team spirit, humour and a high level of commitment

  • Confident in using communication platforms and tools as well as common Microsoft Office applications, especially Excel, PowerPoint and Word



Benefits



  • Flexibility: hybrid work model, flexible working times, sabbatical or additional vacation opportunities allowing great work-life balance

  • Working from abroad: up to 20 days in the European economic area

  • Flat hierarchies: interdisciplinary and very cooperative working style providing room for own ideas

  • Modern work environment: workplace according to digital and ergonomic standards

  • Personal growth: life-long independent learning making use of a broad range of opportunities working with the newest technology and state of the art trainings

  • Family service support: services in the areas of childcare, holiday care, nursing support or everyday assistance

  • Nutrition & Health: wide selection of fresh meals and drinks in our subsidized bistro and canteen as well as various health offers (e.g. physiotherapy, flu vaccinations, mental health)

  • Corporate Benefits: employee share program, pension scheme, employee discounts, special insurances (and much more)

  • A central location: very good public transport connection, free parking and charging points for e-vehicles

  • Individual mobility: from private car and bicycle leasing to subsidized job ticket

Inklusion


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