Technical Writer

Overview:

Neighborly Software, headquartered in Atlanta, GA, is a purpose driven company that provides a cloud-based software solution to improve the administrative efficiency and regulatory compliance of Housing, Economic and Community Development programs. If you're looking to join a highly successful, fast-growing SaaS firm, read on!

Job Summary:

The Technical Writer - RFP Response Specialist will be responsible for producing high-quality responses to requests for proposals (RFPs), requests for information (RFIs), and other procurement-related documents. They will work closely with cross-functional teams, including sales, product, and engineering, to develop proposals that effectively communicate Neighborly Software's capabilities and value proposition to potential clients. The successful candidate will have a strong technical writing background, excellent project management skills, and the ability to work collaboratively in a fast-paced, deadline-driven environment.

Responsibilities:

• Develop high-quality responses to RFPs, RFIs, and other procurement-related documents.


• Collaborate with cross-functional teams, including sales, product, and engineering, to gather information and ensure proposal content is accurate, complete, and compelling.


• Manage the proposal process from start to finish, including document preparation, compliance checking, and review cycles.


• Ensure that all proposal content is compliant with RFP requirements and adheres to Neighborly Software's brand and messaging guidelines.


• Maintain and update proposal content library, including boilerplate content, case studies, and other relevant materials.


• Monitor industry trends and best practices related to proposal development, and make recommendations for improvements to the proposal process.


• Assist with other writing projects as needed, such as customer case studies, white papers, and other marketing materials.

Requirements:

• Bachelor's degree in technical writing, English, communications, or a related field.


• 3+ years of experience in technical writing, proposal development, or related field.


• Excellent project management skills, with the ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment.


• Strong attention to detail and the ability to produce high-quality, error-free documents under tight deadlines.


• Demonstrated ability to write clear, concise, and persuasive content for a variety of audiences.


• Knowledge of procurement processes and RFP requirements.


• Excellent interpersonal and communication skills, with the ability to work effectively with cross-functional teams.


• Ability to work independently and as part of a team.


• Passion for Neighborly Software's mission to improve outcomes in the public sector through technology.

Additional Qualifications:

• Experience responding to RFPs, RFIs, and other procurement-related documents.


• Familiarity with software development methodologies and terminology.


• Knowledge of the public sector and the challenges facing local governments and community organizations.


• Strong research and analytical skills, with the ability to gather and synthesize information from a variety of sources.


• Proficiency in Microsoft Office.


• Ability to work in a fast-paced, deadline-driven environment.


• Strong problem-solving and critical thinking skills.