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NL - Business IT


Summary Sheet: Healthcare & Medical

    
Advertiser NameRandstad Multilingual Recruitment BanenAdvertiser Type:Agency
Classification:Healthcare & MedicalSubclassification:
Country:NetherlandsLocation:Netherlands
Language:English - United Kingdom (en-GB) Contact Name:
Employment Type:PermanentWorkhours:Full Time



Position: NL - Business IT


Description:

Capability Expert Customer


Your challenge


As a Capability Expert Customer, you are responsible for the implementation of the strategy of the respective capability and MDM platform based on input from the various stakeholders such as Business Information Owner (BIO) and Business Information Experts (BIEs), Market and Business Group representatives and Program Project managers


Your responsibilities


Owns the onboarding of new data management processes and or markets, if required define user stories based on BIE trigger on MDM Capability


Support deployment activities of the MDM Capability


Ensure that UAT User trainings are planned and executed


Maintain review L7 documentation in the project phase create update work instructions and request forms based on CoE standardized templates


Drive authorization setup relevant for key users (requesters approvers executers).


Provide support in Hyper care


Evaluate impact on operational team on existing services and resource for new deployments


Change Management of value sets


Triggered by QA compliance officer implement compliance requirement and controls for new adjusted services


Drive set up of access roles related to the MDM capability based on input of BIO BIE and make sure that the access roles, designed by S A expert, are correctly implemented. Execute provisioning of S A roles related to EIM projects.


Model complex requests from the business into a service request


React to questions from the data services team on complex resolution issues


Approve mass load requests based on defined criteria


Drive implementation of data quality rules, data quality improvements and business improvements.


Align with the responsible BIE and in case applicable coordinate offshore activities for data quality and business improvements


Your team


As a Capability Expert Customer you are a team member of the MDM team in the EIM organization within the Enterprise Information Management organization.


Our offer


We welcome you to a challenging, innovative environment with great opportunities for you to explore.


We are looking for


Bachelor or Master level in Finance (required)


Good understanding of processes in the Customer domain


Strong analytical IT skills


Process improvement capabilities (lean, six sigma)


Experience with tools like SAP R3, SAP MDG, Informatica, ServiceNow


Strategic thinker


Service mind set, with a focus on process excellence and data quality


A proactive mind set


5 years working experience


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