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Multilingual Customer service representative


Summary Sheet: Call Center - Customer Service

    
Advertiser NameRandstad Multilingual Recruitment BanenAdvertiser Type:Agency
Classification:Call Center - Customer ServiceSubclassification:
Country:NetherlandsLocation:Netherlands
Language:English - United Kingdom (en-GB) Contact Name:
Employment Type:PermanentWorkhours:Full Time



Position: Multilingual Customer service representative


Description:

The customer support professional will be responsible for taking inbound calls from prospective customers with regards to sports, fashion, household appliances or electronic accessories, handling customer inquiries in a professional manner while providing the highest level of technical customer service.

Our offer
Start salary of 1700 gross a month, plus different bonus
Location easy to reach by Public Transport full travel costs compensation if you live further than 10 km from working location
Fully paid training
An exciting full time job in a young international environment
Possibilities for quick development and promotions
Pension plan
Fixed start date in October or November, depending on the language that you speak.

Job description
As a technical support professional, your mission is to solve each case quickly and easily and create amazing experiences for every customer. You consult and partner with our customers to diagnose and resolve their complex questions and issues. You listen, ask questions and make customers technical issues yesterday s news.

Requirements
Our most successful employees are customer focused, patient and friendly. They like to be experts in their fields, are natural problems solvers, and are above all else great communicators.
Intermediate vocational education (MBO)
You have strong typing and PC skills
Fluency in English and one of these language French, German, Danish, Dutch or Flemmish
Software related knowledge and aptitude a plus
You are interested in sports and you enjoy different sports activities
Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and you have a good writing expression.
Excellent customer service and enjoy working in a team environment.
Well organized, accurate, you are detail oriented, professional and courteous with high self motivation.
You currently live in the Netherlands or have specific relocation plan.

We look forward to receiving your application through the Randstad.nl website, with your English CV.You can expect us to give you a short phone call after we receive your application. But,please note that we will only reply to successful application. Uiteraard staat deze vacature open voor zowel mannen als vrouwen.


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