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Graduate / Junior Account Manager (Customer Service)

Summary Sheet: Sales & Marketing

Advertiser NameLocal Insights LtdAdvertiser Type:Agency
Classification:Sales & MarketingSubclassification:
Country:United KingdomLocation:United Kingdom
Language:English - United States (en-US) Contact Name:
Employment Type:PermanentWorkhours:Not Specified

Position: Graduate / Junior Account Manager (Customer Service)

Description: Graduate / Junior Account Manager (Customer Service) ss20K - ss25K PA + Commission. If you're passionate about supporting independent businesses and want to be part of an amazing team then this is the perfect opportunity for you!

Our client based in North London, launched in 2017 with the goal of helping independent businesses stand out and climb online. Big-name companies often have the resources to make a big splash on the internet, but it can be harder for independent and local ones to get noticed. And that's where our client comes in! Their focus is on building up their clients' online profiles so that when customers go looking for local services they find those businesses. Simple as that.

They are Google trusted and a market leader in their field. They offer an industry-leading service that is affordable and effective, and, although relatively new, it's taking the market by storm.

The Customer Graduate / Junior Account Manager Role:

Due to the fast success of our clients service, they are looking to expand quickly. Are you the right person to join their dynamic, ambitious and motivated team? You will be responsible for your own portfolio of clients, providing them with exceptional customer service, building and maintaining strong, long-lasting relationships.

Duties include:

  • Monthly phone calls with clients

  • Management & optimisation of clients' Google listings

  • Content creation and photo editing

  • Providing online/digital advice to clients

  • Scheduling photoshoots

  • Identifying revenue-generating opportunities

  • Maintaining a high level of retention

Skills & Experience:

  • Are you energetic and personable?

  • Are you a charismatic individual with great people skills and a can-do attitude?

  • Do you always go above and beyond when it comes to customer service?

  • Can you maintain a strong level of organisation in the heat of the moment?

  • Are you an excellent communicator?

  • Do you have exceptional written English?

  • Do you have strong computer skills and are comfortable navigating online platforms?

Benefits: The successful applicant can expect;

  • Industry-leading training

  • A small but amazing team environment

  • Successful, experienced team leaders to guide you to success

  • A creative, fun and social culture

  • A good base salary and commission opportunities

  • For the more ambitious person, a career path tailored around your skills, experience and passion

Do you enjoy baking? Bake Day Fridays are very popular at our clients exciting young business!

What's Next?

So, what are you waiting for? If you think you're the right fit, simply hit the apply button and attach a copy of your CV and a cover letter. We cannot wait to hear from you!

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