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Danish Travel Agent


Summary Sheet: Call Center - Customer Service

    
Advertiser NameRandstad Multilingual Recruitment BanenAdvertiser Type:Agency
Classification:Call Center - Customer ServiceSubclassification:
Country:NetherlandsLocation:Netherlands
Language:English - United Kingdom (en-GB) Contact Name:
Employment Type:PermanentWorkhours:Full Time



Position: Danish Travel Agent


Description:

Are you enthusiastic, motivated and prepared for a new challenge Are you an expat in the Netherlands If so, then we have the right opportunity for you!


In this role, you will be working as a travel agent for a worldwide known airline company. This company dedicates time and effort to their employees and is looking for motivated candidates that want to build a career in the service travel industry. Aside from working in a dynamic industry, you will also be working with a lot of other international colleagues. This might be a great place to start working and to meet and work with other expats.


Your main task will be to inform your customers on flight fares, availability, schedules and other travel related enquiries. As you will be the first point of contact for customers, your main responsibility is to increase customer satisfaction. In this role, you can expect questions about reservations, bookings, cancellations and complaints that need to be handled accordingly.


Additionally, you will promote the products of the company by cross selling their services and you will make sure that customers get the best level of service possible.


Requirements


You speak Danish at a (near) native level
You speak English fluently
You have a service minded nature and enjoy helping others
You are available to work 40 hours per week (also during evenings and weekends)
We prefer candidates with experience in customer service or tourism
You have a work permit or VISA status for the duration of at least 1 year


The offer


You will receive a direct contract at our client of 7 months initially with possibility for a permanent contract afterwards. The salary is 1910 gross per month and you will receive an extensive customer service training for the first 3 months. Next to it, the company offers benefits like holiday allowance, travel reimbursement, discount on health insurance, pension plan and participation to social events.


We are excited to receive your application! Please, bear in mind that your application will not be considered if you do not meet the above mentioned requirements. Uiteraard staat deze vacature open voor zowel mannen als vrouwen.


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