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Customer Service Advisor (Call Centre Experience)
An exciting opportunity for a Customer Service/Warrant Advisor has been released - This position requires excellent contact centre customer service skills with experience of areas such as Customer Disputes, Fraud, Risk, Credit, Retentions, PPI or similar.
Our client is an International energy and services company providing energy services to consumers across the globe and driving innovative products and solutions to drive power to the customer in more ways than one.
For this opportunity you will an Ajilon employee working on site with the client with expectation of future permanent transition, so those will ambitions for permanent employment is essential.
Job Title: Customer Service/Warrant Advisor
Location: Leicester (
Start: 6th Jan 2020 onwards
Salary: ssHighly competitive salary + great benefits package
Process: You will be required to complete online testing and interview as part of this process.
The purpose of the role is to engage customers and our field representatives within the PDV & Warrant process to negotiate payment in full, resolve any queries presented efficiently and timely with our business customers (B2B). You'll facilitate customers through the disconnection process remaining committed to treating them fairly, whilst keeping customers informed of their options and next steps throughout the process.
You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Ajilon is an employment consultancy and operates as an equal opportunities employer.
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