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BEMS Support Engineer - Northwest


Summary Sheet: Science & Technology

    
Advertiser NameIgloo3Advertiser Type:Agency
Classification:Science & TechnologySubclassification:
Country:United KingdomLocation:United Kingdom
Language:English - United Kingdom (en-GB) Contact Name:
Employment Type:PermanentWorkhours:Not Specified



Position: BEMS Support Engineer - Northwest


Description: BEMS Support Engineer - Northwest (covering Greater Manchester, Merseyside, Lancashire & Cheshire). Salary 43,000 + company car/cash allowance + bonus and benefits


This is an exciting opportunity with a leading distributed energy and private networks business who finance, own, operate and maintain energy infrastructure for corporate customers.


The company design, install, monitor, maintain and optimise Building Energy Management Systems as well as developing Energy Control solutions for smart places - Cities, Campuses and Industrial buildings.


The role


We're looking for an experienced and highly motivated BMS/BEMS Support Engineer to join company's growing team covering Northwest England.


A varied role, you could be carrying out scheduled maintenance activities one day at a major hospital, to upgrading controllers at a pharmaceutical site or initiating an energy reduction initiative the next.


It is a regional business and as such you'll be working across the Northwest, so if you are looking to reduce your time away from home and long days through travel then this could be the perfect opportunity for you.


Key responsibilities



  • Responding to various customer service calls, whether they be emergency or scheduled, on site or remotely, you'll carry out full checks, analyse and diagnose problems through testing and interrogating Customers BMS

  • Delivering exceptional levels of client/customer service, discussing the best course of action, working as a team with those customers to help deliver a Best in Class Service

  • Confidently identify actions/equipment required and providing timescales around the resolution and highlighting any potential improvement or upgrade opportunities.

  • Providing customers with written service reports & field quotes on a daily basis; and your line manager will require timesheets and other necessary weekly information (like expenses) which must be delivered in a timely manner, so being highly organised is a key element of the role


    About you


    We value all BEMS and HVAC experience and believe that a good engineer will quickly pick up the skills to support any system however we're ideally seeking applications with a high level of understanding of the following systems - Trend; Siemens; Tridium BMS


    We'd also love you to have:



  • Excellent communication skills with the ability to maintain a collaborative working environment with all stakeholders, including customer and external service providers

  • Excellent customer service levels with a professional approach, and a dedication to meeting customer expectations, including delivering technical support, coaching and direction

  • An agile working approach with flexibility to support on call rota structure

  • As you will be traveling to different sites its essential that you hold a full driving licence.


    Remuneration


    Salary 43,000 + company car/cash allowance + local bonus incentive scheme and nice benefits. There is a flexibility on the salary for the right candidate


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