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Account Representative - PORT & FR - Amsterdam


Summary Sheet: Engineering

    
Advertiser NameAbroad Experience Recruitment AgencyAdvertiser Type:Agency
Classification:EngineeringSubclassification:
Country:NetherlandsLocation:Netherlands
Language:English - United Kingdom (en-GB) Contact Name:
Employment Type:PermanentWorkhours:Full Time



Position: Account Representative - PORT & FR - Amsterdam


Description:

The Account Representative is responsible for maintaining relationships and favorable contacts with current and potential customer accounts within the assigned markets. Primarily responsible for handling incoming phone calls; providing pricing and proposals, resolving questions/problems; following-up on unresolved issues and identifying opportunities for sales solutions, including cross selling and up selling opportunities, with a specific focus on outbound lead generation with existing customers.

Main Tasks
  • Advise/recommend/sell products and services to dedicated customer accounts
  • Solve customer problems in a group, with sales staff, production and engineering and carry out follow-ups to ensure that concerns were resolved to the client's satisfaction
  • Process customer inquiries, quotes and orders and administer correctly in order entry program
  • Assist in customer account maintenance
  • Coordinate and communicate with field sales; including extensive telephone contact and internally by utilizing company specific communication programs

Requirements
  • Written and spoken business proficiency in Portuguese, French and English
  • Minimum 3 years previous commercial business to business experience (internal)
  • Strong mathematical and technical aptitude
  • Excellent verbal & written communication skills, along with a pleasant & professional phone manner
  • Knowledge and experience of ERP system e.g. Oracle is preferred
  • Must be detail oriented and possess excellent problem solving skills
  • Must be able to handle multiple tasks using strong organizational skills
  • Self-managed and a team player
  • Occasional travel is required




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