Customer Support Representative |
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| Job Type: | NA | | Classification: | Call Center - Customer Service |
| Company | Tehama Technologies | | Advertiser Type: | Company |
| Country: | United States | | Location: | Orlando |
| Language: | English | | Contact Name: | |
| Job Adress: | | | Telephone: | 4073425653 |
| Position: Customer Support Representative |
Description: We are seeking a reliable and customer-focused Remote Customer Support Representative to assist customers by providing timely, accurate, and professional support. The ideal candidate will handle inquiries, resolve issues, and ensure a positive customer experience while working remotely.
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Key Responsibilities
• Respond to customer inquiries via email, chat, phone, or ticketing systems
• Resolve customer issues efficiently and professionally
• Provide accurate information about products, services, and policies
• Document customer interactions and maintain detailed records
• Escalate complex issues to the appropriate department when necessary
• Follow company procedures and service standards
• Maintain a high level of customer satisfaction
• Meet performance metrics such as response time, resolution rate, and customer feedback
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Required Qualifications
• High school diploma or equivalent (college degree is a plus)
• Previous custome
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