Call Center - Customer Service

    
Job Type:NAClassification:Call Center - Customer Service
CompanyFaith propertyAdvertiser Type:Company
Country:United StatesLocation:Los Angeles
Language:EnglishContact Name:
Job Adress:Telephone:4632043483



Position: Call Center - Customer Service

Description: We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets



- Abstract of over 1000 companies worldwide -
TMC Transportation |  Spherion |  Cirrus Medical Staffing |  Pfizer Inc. |  AstraZeneca Pharmaceuticals |  Central Power Systems & Services |  Open-Xchange GmbH |  Orora Packaging Solutions |  AMG Funds |  Fidelity Investments |  Upsilon Global Ltd |  Pizza Hut |  Randstad |  CRST Lease Purchase |  Legal Solutions Group, PC |  CCI Greenheart |  Comcast |  Massachusetts Institute of Technology |  Space Exploration Technologies |  Citigroup Inc. |  McKinsey |  Amazon.com, Inc. |  VMware, Inc. |  Adecco |  Marriott International |  Mercer LLC |  Hyatt |  Medicorp |  Locums Unlimited |  Nigel Frank International |  Varsity Tutors |  Orizon GmbH |  General Dynamics |  Hays |  Networx |  Ascension |  Trenkwalder Personaldienste GmbH |  CRST |  Sopra Steria Consulting |  Weatherby Healthcare |  Uber |  C.R. England |  praescio GmbH |  Lyft |  CRST Expedited |  pluss Personalmanagement GmbH |  Randstad CPE |  Barr-Nunn |  Recruitment Genius |  JOB AG Industrial Service GmbH |